A Single Source Solution Provider Delivering Commercial Property Maintenance Services

CUSTOMER PORTAL

Customer Portal1CAM Control Works Hard To Consistently Enhance Our Customer Service. To Offer The Most Advanced Customer Experience, We Have Added A State-Of-The-Art Web Portal Which Allows Our Customers The Opportunity To Stay Updated In Real Time Regarding Their Property Needs. This Portal Allows Easy-To-Follow Access To The Following Components And Services:

  • View Status Of Open Service Requests
  • Most Recent Property Status Available
  • Review Latest Photographs Of Your Serviced Property
  • Upcoming Property Service Dates
  • Historical Service Requests
  • Request New Service
  • Review Invoices
  • Make Payments On Service Account
  • Customer Support Questions
  • Billing/Accounting Questions
  • 24-Hour On-Call Emergency Requests

GPS DISPATCHING

GPS Dispatching2With The Belief That, “Knowledge Is Power,” CAM Control Has Been Equipped With A State-Of-The-Art Application Which Allows For The Most Efficient Scheduling Of Services By Automating Business Practices. This System Provides Real-Time Dispatching To The Vehicles And Field Technicians Throughout The Day To Provide Maximum Fleet Efficiency And Work Toward Providing The Most Accurate Etas. With The Use Of This GPS Fleet Management System, We Know The Precise Location Of Every Vehicle In Our Fleet, Allowing For Wise Dispatching Decisions That Optimize Service Performance.

PROPERTY PHOTOS

Property Photos3To Enhance Customer Service And Distinguish CAM Control From Other Service Companies, CAM Control Seeks To Provide Consistently Upgraded And Advanced Technology. As One Of The Most Unique Enhanced Detail Services, We Provide Photographic Documentation Of Our Customers’ Properties. This Is An Added Technology That We Feel Provides Reassurance To Our Valued Customers And Helps To Ensure Customer Satisfaction While Providing Enhanced Documentation To Support The Quality Of Our Services. Each Photograph Is Stamped With The Date, Time, And GPS Location To Provide Our Customers And Our Office Personnel With Up-To-Date Information On Each Property As Well As Documenting Any Issues To Be Reviewed.

FACETIME

Facetime4CAM Control Has Enhanced The Customer Experience And Brought It To A New Level By Allowing Each Of Our Customers Access To Interact With An Account Representative Face-To-Face Via Mobile Videoconference With The Use Of IPads. The Use Of This Modern Technology Assists Our Valued Customers In Obtaining An Immediate Response To Questions About Their Property While A CAM Control Crew Is On-Site.
To Further Our Commitment To Service, Our Office Staff Also Utilizes Face-To-Face Mobile Videoconferencing To Communicate With The Crews Servicing Properties. This Provides Our Control Center Supervisors With Real-Time Status Of Each Property. This Technology Helps The Supervising Staff Direct Crews In Their Work By Identifying Priority Areas And Defining The Scope Of Work On Each Property.

CUSTOMER SIGNATURES

Customer Signatures5CAM Control Is The Single Source Solution For All Of Your Property Needs With Our Comprehensive Approach To Managing Your Property. We Have Set The Bar For Commercial Property Maintenance With Our State-Of-The-Art Electronic Signature System. With This Innovative Concept, Every Visit To Your Property Will Result In An On-Site Electronic Customer Signature To Indicate The Date, Time, And Location Of The Visit Completed Conveniently Through Our IPads. We Do This To Ensure Customer Satisfaction With Every Visit.